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Frequently Asked Questions

Who are Click N Drink?

Click N Drink are an online retailer of alcoholic and non-alcoholic drinks delivered straight to your door. Please visit our About Us page to find out more about who we are.

Where’s my order?

Please check the estimated delivery time on your order confirmation email. Once shipped, we’ll send you another email to confirm this along with a tracking number. You can use this to track your order online.

I’ve received my order but there’s a problem, what should I do?

Please get in touch with us using our Contact Us page. If an item arrives and is not quite as expected then please email us and attach a photo of what you have received to ensure we can correct the issue as quickly as possible.

How do I return an order?

If you change your mind about an order then you can return this to our return address shown below within 14 days. Please include a note with your order number and that you are returning the item for a refund. Please note that in this instance we will be unable to refund your shipping cost.

Return address:
Click N Drink
C/O LWC Drinks Ltd
Unit 3 Stainburn Road
Manchester
M11 2DN

Where do you deliver to?

We deliver to all UK addresses registered on the Royal Mail database.

How quickly will my order be delivered?

Most orders will be delivered in 1-3 working days, however some remote areas may take a little longer. Please check the estimated delivery time quoted in the checkout and on your order confirmation email.

What is the cost for delivery?

The cost for delivery depends on the address we are delivering to. Please refer to our Delivery Information page for more details. This will also be confirmed in the checkout before you place your order. We also offer free delivery on orders over £100.

How will my order be delivered?

All our deliveries are carried out via Parcelforce who will attempt to deliver up to 3 times before sending your parcel to your local Post Office for you to collect.

What payment methods can I use?

We’ve partnered with Barclays and SagePay to offer you a variety of super secure payment options. We accept all major credit and debit cards as well as PayPal for easy checkout and complete peace of mind.

You offer reward points. How do I use them?

As a thank you for shopping with Click N Drink you can now collect reward points with every purchase! Head to our reward points page to find out how our reward scheme works.

Can I order a gift for delivery to another address?

Yes, simply choose a different delivery address in the checkout when placing your order. We also offer e-gift cards which can be emailed to friends and family.

I have a question that isn’t listed here.

Feel free to send us a message using our Contact Us page and we’ll get back to you as soon as we can.

@clickndrinkuk

Follow us on Instagram for early access to our exclusive deals!

We think choosing the right wines for the festive period can be a little daunting, you want something special but with so many wines out there, the selection process can be a little over whelming.
 
At @clickndrinkuk we have taken much of the hard work out for you, our in house wine experts have carefully curated a wide range of mixed wine cases to suit both palate and pocket. 

Take a look now and impress your dinner table with your selection 👀
THE GREAT LOCKDOWN GIVEAWAY ‘Twas the month before Christmas, and all through the ‘net, our fans were all waiting to see what they’d get. Enter the #ClickNDrink Lockdown Giveaway, for a chance to win an amazing range of wines, spirits, cocktails and beers, EVERY WEEK.
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This week, we’re giving away two fantastic cases of craft beer, including one case of 24 x 330ml Beavertown Gamma Ray cans and one case of 12 x 330ml Seven Brothers Good Day IPA cans!
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🍺 LIKE this post and FOLLOW @clickndrinkuk
🍺 TAG a friend who’d love to win (1 tag = 1 entry)
🍺 For a BONUS 5x entries, SHARE this post to your story
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Winner will be selected at random. Closing date 12PM GMT 03/12/2020. Open to UK residents only. This promotion is in no way sponsored, endorsed or administered by or associated with Instagram.
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#instagiveaway #giveaway #happyhour #ukgiveaway #beeroclock #beeroftheday #beerofinstagram #beerlover #beerstagram #beersofinstagram #craftbeer #craftbeerlover #craftbrew
#craftbeerlife #craftbeers #craftbeerlove #craftbeersnob #beavertownbrewery #beavertown #ipa #craftybeerstagram #ipabeer #ipabeerlover #craftbrewery #homebar #homebartender #lockdownbeer
Psssst! Yes we know it’s not Black Friday yet but we just couldn’t resist releasing some of our incredible offers a little earlier. Hit the link in our bio to take a peek 👀
Friday night means one thing: Tequila! Checkout our selection Tequilas in our spirits shop 🇲🇽
THE GREAT LOCKDOWN GIVEAWAY ‘Twas the month before Christmas, and all through the ‘net, our fans were all waiting to see what they’d get. Enter the #ClickNDrink Lockdown Giveaway, for a chance to win an amazing range of wines, spirits, cocktails and beers, EVERY WEEK.
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WEEK 3 – This week, we’re giving away an incredible @brockmansgin hamper, worth over £160. Our lucky winner will receive 1x 70cl bottle of Brockmans Gin, 2x Brockmans Copa glasses, 2x bottles of Schweppes tonic, and a set of fantastic Brockmans bar tools including a bar blade, jigger, mixer spoon and strainer. Everything you need for your lockdown home bar!
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🍹 LIKE this post and FOLLOW @clickndrinkuk AND @brockmansgin
🍹 TAG a friend who’d love to win (1 tag = 1 entry)
🍹 For a BONUS 5x entries, SHARE this post to your story
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Winner will be selected at random. Closing date 12PM GMT 26/11/2020. Open to UK residents only. This promotion is in no way sponsored, endorsed or administered by or associated with Instagram. 
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#instagiveaway #giveaway #happyhour #ukgiveaway #ginandtonic #ginoclock #ginoftheday #lovegin #ginlovers #ginlover #ginlove #gingin #brockmans #brockmansgin #craftginclub #craftgin #gandt #ginstagram #gintasting #gincocktail #gintastic #gintonics #gintime #cocktailsofinstagram #homebar #homebartending #homebartenders
Is gin your thing? Why not pay our gin shop a visit and explore our vast range of botanical-infused blends? 

From quirky, boutique brands to everyone’s favourites. We’ve got them all! 

Cheers!
GIVEAWAY HAS ENDED. Thanks to everyone who entered, and watch our stories for the winner announcement! Don’t forget to check back for our WEEK 3 giveaway!  THE GREAT LOCKDOWN GIVEAWAY ‘Twas the month before Christmas, and all through the ‘net, our fans were all waiting to see what they’d get. Enter the #ClickNDrink Lockdown Giveaway, for a chance to win an amazing range of wines, spirits, cocktails and beers, EVERY WEEK.
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WEEK 2 - Win an incredible GIN TRIO, including a 70cl bottle each of Arber Pineapple, Empress 1908 and Gordon’s Pink Gin, worth £80 RRP.
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🍸 LIKE this post and FOLLOW @clickndrinkuk
🍸 TAG a friend who’d love to win (1 tag = 1 entry)
🍸 For a BONUS 5x entries, SHARE this post to your story
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Winner will be selected at random and announced on our story. Closing date ‪12PM GMT 19/11/2020‬. Open to UK residents only. This promotion is in no way sponsored, endorsed or administered by or associated with Instagram. 
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#instagiveaway #giveaway #novembergiveaway #happyhour #ukgiveaway #ginandtonic #ginoclock #ginoftheday #lovegin #ginlovers #ginlover #ginlove #flavouredgin #gingin #gordons #empress1908 #craftginclub #craftgin #gandt #ginstagram #gintasting #gincocktail #gintastic #gintonics #gintime
Is vodka your tipple of choice? If so, check out our vast range of vodkas in our spirits store 🍸 (link in bio)
GIVEAWAY HAS ENDED. Thanks to everyone who entered, and watch our stories for the winner announcement! Don’t forget to check back for our WEEK 2 giveaway!  THE GREAT LOCKDOWN GIVEAWAY ‘Twas the month before Christmas, and all through the ‘net, our fans were all waiting to see what they’d get. Enter the #ClickNDrink Lockdown Giveaway, for a chance to win a fantastic range of wines, spirits, cocktails and beers, EVERY WEEK.
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WEEK 1 - Win YOUR CHOICE of handpicked wine bundle, featuring a selection of white, red or rose wine, worth over £75. To enter, simply:
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🍷 LIKE this post and FOLLOW @clickndrinkuk
🍷 TAG a friend who’d love to win (1 tag = 1 entry)
🍷 For a BONUS 5x entries, SHARE this post to your story (don’t forget to tag us!)
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Winner will be selected at random and contacted via DM. Closing date ‪12PM GMT 12/11/2020‬. Open to UK residents only. Entrants must be aged 18 or over. This promotion is in no way sponsored, endorsed or administered by or associated with Instagram.
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#winegiveaway #instagiveaway #lovewine #winelover #winestagram #instawine #giveaway #wineinstagram #giveaway #ukgiveaway #roseallday #whitewine #redwine #winegram #wineenthusiast #happyhour #winelife #ukwine #novembergiveaway #whisperingangel #dolianova #wineoclock #winetime🍷
Ah, the all too familiar sight of drinks and Zoom 🍷 

With another lockdown looming, why not get your drinks cabinet stocked up ASAP with our awesome weekly deals?
  • Pssst! Yes we know it's not Black Friday yet but we just couldn't resist releasing a few of our incredible deals a… https://t.co/nEfbaLgVx4
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