Frequently Asked Questions | Click N Drink

Frequently Asked Questions

Who are Click N Drink?

Click N Drink are an online retailer of alcoholic and non-alcoholic drinks delivered straight to your door. Please visit our About Us page to find out more about who we are.

Where’s my order?

Please check the estimated delivery time on your order confirmation email. Once shipped, we’ll send you another email to confirm this along with a tracking number. You can use this to track your order online.

I’ve received my order but there’s a problem, what should I do?

Please get in touch with us using our Contact Us page. If an item arrives and is not quite as expected then please email us and attach a photo of what you have received to ensure we can correct the issue as quickly as possible.

How do I return an order?

If you change your mind about an order then you can return this to our return address shown below within 14 days. Please include a note with your order number and that you are returning the item for a refund. Please note that in this instance we will be unable to refund your shipping cost.

Return address:
Click N Drink
C/O LWC Drinks Ltd
Unit 3 Stainburn Road
Manchester
M11 2DN

Where do you deliver to?

We deliver to all UK addresses registered on the Royal Mail database.

How quickly will my order be delivered?

Most orders will be delivered in 1-3 working days, however some remote areas may take a little longer. Please check the estimated delivery time quoted in the checkout and on your order confirmation email.

What is the cost for delivery?

The cost for delivery depends on the address we are delivering to. Please refer to our Delivery Information page for more details. This will also be confirmed in the checkout before you place your order. We also offer free delivery on orders over £100.

How will my order be delivered?

All our deliveries are carried out via Parcelforce who will attempt to deliver up to 3 times before sending your parcel to your local Post Office for you to collect.

What payment methods can I use?

We’ve partnered with Barclays and SagePay to offer you a variety of super secure payment options. We accept all major credit and debit cards as well as PayPal for easy checkout and complete peace of mind.

You offer reward points. How do I use them?

As a thank you for shopping with Click N Drink you can now collect reward points with every purchase! Head to our reward points page to find out how our reward scheme works.

Can I order a gift for delivery to another address?

Yes, simply choose a different delivery address in the checkout when placing your order. We also offer e-gift cards which can be emailed to friends and family.

I have a question that isn’t listed here.

Feel free to send us a message using our Contact Us page and we’ll get back to you as soon as we can.

@clickndrinkuk

Follow us on Instagram for early access to our exclusive deals!

Our fifth partner this month is @Kopparberguk who is helping us raise money for George House Trust for #pride🌈 #Kopparberg Passion fruit and Orange gin combines the tastes of passionfruit and orange to create a refreshingly light and citrusy serve! Check it out now and help support an amazing LGBTQ+ chairty - link in bio 🍸🏳️‍🌈

#pridemonth #pride🌈 #ginspiredforpride #Gin #GinCocktails #pride #GinSpiredForPride #SummerVibes #wednesday #cocktailsofinstagram #cocktails #cocktailnight #KopparbergGin #OrangeGin #Passionfruitgin
Made with ten botanicals... the taste is crafted with luxury in mind.

#pridemonth #pride🌈 #ginspiredforpride #Gin #GinCocktails #ArberGin #pride #GinSpiredForPride #AgnesArberGin #Pineapple #PineappleGin #cocktailsofinstagram #cocktails #cocktailnight
A rich and totally tropical gin with freshly cut pineapple and a hint of mango on the nose. The palate delivers a big pineapple flavour where the tropical fruits are ever-present but beautifully balanced with the crisp freshness of the citrus-led core gin.

#pridemonth #pride🌈 #ginspiredforpride #Gin #GinCocktails #ArberGin #Weekend #pride #GinSpiredForPride #AgnesArberGin #Pineapple #PineappleGin #cocktailsofinstagram #cocktails #cocktailnight
Our fourth partner this month is @AgnesArberGin who are helping us raise money for The George House Trust for #PrideMonth! If you like pineapple and passionfruit, this is the gin for you 😍🍸 Link in bio! 

#pridemonth #pride🌈 #ginspiredforpride #Gin #GinCocktails #ArberGin #Weekend #pride #GinSpiredForPride #AgnesArberGin #Pineapple #PineappleGin #cocktailsofinstagram #cocktails #cocktailnight
This Friday we're keeping it cool, calm and classy with a Tanqueray No. Ten Gin... 

#TanquerayTen #Gin #ginstagram #ginsofinstagram #GinCocktails #GinServes  #pridemonth #pride🌈 #ginspiredforpride #friday #fridayvibes #fridayfeeling #weekend
Happy Wednesday! We're halfway through the week and the sun is shining! Who else is feeling summer vibes and in desperate need of a cocktail to bring the taste of the weekend that little bit closer...

#pridemonth #pride🌈 #ginspiredforpride #Gin #GinCocktails #wednesdayvibes  #Weekend #pride #GinSpiredForPride #SummerVibes #wednesday  #cocktailsofinstagram #cocktails #cocktailnight
You simply cannot go wrong with Tanqueray No. Ten Gin...

Our third partner for our #GinSpiredForPride campaign is @TanquerayGin 🏳️‍🌈
With every bottle sold, a portion of the profits will be going to @georgehousetrust who do life-changing work all year round to support members of our LGBTQ+ community who live with HIV. You can support our campaign through the link in our bio and shop amazing gins 🍸

#cocktails #gincocktails #Tanqueray #tanqueraygin #tanquerayten #cocktailsofinstagram #cocktailsathome #cocktailslondon #mondaymotivation #monday #mondaymood #pride2021 #GinSpiredForPride #mondayvibes
Sipping #KingOfSoho London Dry Gin on your sunday is exactly what you want to be doing. Happy #WorldGinDay!

Photo by @poshginbirds 📸

#KingOfSoho #Gin #ginstagram #ginsofinstagram #sundaygin #GinCocktails #GinServes #SundayVibes #pridemonth #pride🌈 #GinSpiredForPride
Enjoy an ice cold ‘Gin Smash’ cocktail this Friday to celebrate #pridemonth and the start to your weekend! 🏳️‍🌈🍸

50ml King of Soho London Dry Gin
15ml lemon juice
10ml sugar syrup
12-15 mint leaves.

Put all ingredients in a glass, fill with crushed ice and swizzle for a minute until frost appears on the glass.

#cocktails #gincocktails #bluegin #drygin #cocktailsofinstagram #cocktailsathome #cocktailslondon #fridayvibes #fridayfeeling #fridaymood #friday #pride2021 #GinSpiredForPride
One of our #PrideMonth partners are the fabulous @TheKingOfSoho Gin! Destilled in London, King of Soho gin is the brainchild of Howard Raymond as a tribute to his late father – ‘The King of Soho’, Paul Raymond. 12 botanicals are used in the production, including coriander, grapefruit peel, angelica root and cassia.

Photo by @internocafe 📸

#Gin #KingOfSoho #KingOfSohoGin #GinCockails #ginstagram #ginsofinstagram #Gincocktail #GinSpiredForPride #Pride #pride2021
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